Products

Lydrasofts Customer Relationship Management (CRM)

Customer relationship management (CRM) is a model for managing a companies interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service and technical support.

Lydrasofts Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.

CRM delivers a holistic view of each customer that enables client-facing employees to make expedited and educated decisions about strategic efforts in sales, marketing and customer service fields.

Lydrasoft deeply believes that customer relationships define your businesses success. We are committed to delivering best in class processes and technology that strengthen your business core through customer behavior insights.

Lydrasoft provides solutions tailored to your specific needs.

Sales CRM

You strive to outsmart and outpace your competition, so you understand it’s essential to equip your employees with the right customer relationship management (CRM) tools to win. Get the sales tools that help make internal processes painless allowing your sales force to focus on what is important and that is creating a remarkable and effortless experience for your customers.

Lydrasofts CRM helps sales teams become prepared and insightful, collaborative and connected, quick and mobile and highly productive.

Customer Care CRM

Delivering exceptional customer care starts from the inside out and to win the hearts of customers, you must first win the hearts of your employees. After all, they are on the front lines in that moment of truth when customers are deciding to move forward in their relationship with you.

What does it take to win their hearts?

Lydrasofts CRM is built to enable each person in your organization to thrive. Providing employees the right system of engagement, you do more than simply inspire them. You enable them to do what they do best, to shine!

Marketing CRM

Unleash your teams full marketing potential with Lydrasofts CRM and MarketingPilot, delivering enterprise marketing automation and multi-channel campaign management. Fuel closed-loop business innovation through Lydrainsight.

Social CRM

Help close the gap between your business and consumers with social-networking insights that demonstrate a solid understanding of your clients and their interests. In a fast-paced environment, one needs collaborative tools that harness the power of social in the area where it is needed most, customer relationships. Utilizing Lydrasofts CRM, you can seamlessly integrate both into your daily customer relationship management (CRM) activities, allowing you to get up-to-date information when needed without having to toggle multiple windows and tools.

Customer relationships make up only one of the many multi-faceted alliances (including those with employees, partners, suppliers, distributors, vendors to other critical stakeholders) that are integral to success. You can easily customize Lydrasofts CRM for these extended customer relationship management (CRM) scenarios to enhance the value of your relationships, help improve business relevance and fit, drive operational excellence to increasing business insights.